Wednesday, March 2, 2011

STARDOLL GETS A D- FROM THE BBB! :O

My mom flipped out again. Don't know if it will do any good, but she got a response...

Kinda bullsh!t because they are basically saying that if you get hacked for ANY reason they are not responsible!
It's interesting to me that Stardoll thinks just because you were to inadvertantly click on a phishing link or something that they are blameless.

THEY ARE THE REASON ANY OF THIS HAPPENS.

They created this world, with their exclusive prizes that everyone wants and high end expensive items. If everything were reasonable, SS memberships weren't expensive, everything was released in the stores and not rare...there would be no need for people to hack others.. How can they not accept some of the blame.

Anyway, I still think it is time for a change. People have many good ideas to improve security and to make things less wanted. I know that LE is coming out soon and I wish we could all be strong enough to hold out, but without everyone together it would never work.

Interestingly enough this is BBB rating on Stardoll.

D-! Not very good. Practically failing in customer service...this company we give our money too.

BBB's opinion states


"We find nothing about this company that would serve as any recommendation to do business with it. Although something about its business principals or practices keeps it just above our lowest rating, it has far more negative than positive factors. We recommend extreme caution in doing business with it"


I can not believe that this is what Stardoll wants their reputation to be!!!


WHAT DO YOU THINK OF STARDOLL'S RESPONSE AND THEIR BBB RATING.

Regardless of what happens I still want to fight for changes for others!


BTW below you can see what the hacker stole. I think they recycled a few and sold most. I just wanted to post this so I had a record for myself.
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127 comments

panddass said...

1st comment!!!

Anonymous said...

Stardoll are just.. idk anymore. :| Greedy?

panddass said...

OMG! That's horrible!! she bought all those items [which cost you soo much money] for only 1STARDOLLAR, for herself!!!! I am soo sorry Jenna. But I am sooo glad you got your account back. I have been hacked before, difference is last time. they didn't even bother contacting me back! :(

Anonymous said...

I now feel like not being SS, I rather not give my money to these scumtwats.

Anonymous said...

That is unreal!!!!! I can't believe someone would hack you and RECYCLE all those rares!!!!

Anonymous said...

Umm I just tried to go on
Emorox4eva and it was deleted again.....

CorkyH said...

I thought they had a limit of how many items u can buy from one person?....so how d hell did d hacker bypass it?


Fuckin disgraceful!

GoldenHeart Threads said...

I'm dissappointed but not surprised that the BBB gave Stardoll such a low rating. I looked at the list of things you lost. If I had collected any of these I would sell you one for 1SD to help you recover your collection. I don't collect rares so I'm no help there...sigh! I plan to contact SD and ask them to step up their security measures.

Anonymous said...

I really feel for you here, I can imagine how devastated you feel. We need to fight back, we pay for this, stardoll give us nothing but rubbish customer service!

Jojo/Sugar_98 said...

idk, my membership will end soon and i dont think that ill be extending it... I would rather pay my money on something else.

sd_is_da_best / Sinead said...

I'm kinda agreeing with nojarama right now, Its terrible how they treat their customers and I am really not liking being part of the group of people who pays this company when all they do is treat us badly.
I guess I can only say don't buy rares or LE, there are only a few slightly rare items in my suite and I've never traded with anyone for something valuable so I dont think I'm at risk of being hacked.

Its terrible how they pretty much accuse you of either giving out your password or say its your fault for going on a phishing webite.

@ Jenna
Did they give any explanation for how your rares were sold if you'd already made them 'un-sellable'?

Gosia said...

OMG
i cant look on this pictures :((((
jenna tell me what i should to do and i will, i want help you
im with you !!!

Mary said...

I hate the fact that you pay a lot of money for X reason (to be a DKNY first season collector), and then you got hacked and you contact with Stardoll and they dont care a sh1t, they just wash their hands and pretend that never happend.
So they must return all your stolen rares or your money back :S

GoldenHeart Threads said...

Here is the message that I sent to SD:
Hi there,
Your staff has always been so helpful to me that I wish to voice a concern on behalf of another SD member who has had her account viciously hacked and her collection of rares stolen. She currently runs a very popular blog and is a strong contributor to the Stardoll community. Having worked on virtual computer games myself, I know that unless you have completely deleted the rare items from your files, it is not a big deal to replace virtual items. I know this young lady is very cautious in her dealings and would not carelessly expose her account to hackers. Please reconsider replacing her stolen items and seriously consider looking into upgrading your security measures. You have a world wide fan base that is worth spending some time and effort to protect and encourage to continue playing Stardoll. You can bring up that BBB D- score with a little effort on your part. Thank you for taking the time to read this.

I hope it helps!

Emorox4eva/Jenna said...

sd_is_da_best no no explanation as to how these items were sold. I asked and so did my mom.

Hautechatnoir that was a really nicely written letter to them. Thank you!

lol911411 said...

Oh, wow, those are some nice items. Sorry, darling :(

Mihaela said...

I'm speechless.The Stardoll,Stardoll,Stardoll..they don't care and that's not even the worst part.IT'S LIKE YOU THROW ALL OF YOUR MONEY IN - NOTHING! OMG! How could Stardoll let that something like that happens?! I don't understand them.

Harsh26 said...

OMG !! Right now, u and me are feeling so mad, and this cup girl is a heartless hacker and a LOSER. I wonder what she got from it.(except all that rares) I mean, seriously. Now even the BBB gave stardoll D-, thats what they deserve and I dont feel like giving them my money anyone. I mean common, why would u lie and u even have proof.

Harsh26 said...

*come on

Anonymous said...

Hi Jenna . i read all the posts . i´m from Germany and have a german Blog. i want to tell the bermans waht happend with you. but i have a little problem i want the pice waht the hacker sold. and i can´t make screemshots. can i copy the pics outside your post? answer me on Stardoll . Sd-name:
SwandkornDO
ps. sorry for my bad english is many years ago i learned..

Tiphaine said...

littlemissruby stole 58 pages of starbazaar sales of rares from me and stardoll will do nothing either

Carolyn (LonnaLang) said...

:O WOW!

I agree that SD is unfair and being greedy. In fact, I'm speechless. They fricken deserve the crappy rating BBB gave them!!!
-.-


And, do you think the cup_x (Some username like that) is the hacker, or just a random girl looking for Rares? D:

Selena said...

I don't know how the hackers can do that to people ... ! those pictures are so horrible :/Can't believe this hacker! and about the stardoll's reply i think a little bit they are right ... if you was in their place you will do the same ! you are not responable in other web site ! and about your comp's prizes you can do it next time by starbazaar like the others blogs ...

faux.fuchsia said...

This is ridiculous and unfair.

Jenna, I believe if you created a campaign for better security on stardoll, you'd have many people on your side.Enough to make stardoll sit up and notice.

I will be messaging stardoll about all of this. I really hope something can be done about stardoll's crappy customer service and security and that everything you have owned on stardoll can be recovered and returned to you.

.emma.x. said...

Those print screens of all your rares being sold are crazy. I think I would cry if I lost all those rares. I really respect what you are doing Jenna, it would be amazing if stardoll brought in more security because of you.

AbiiBabeh..x said...

What are phishing links and I'm glad they're finally investigating.

Wild_Pucca said...

omg this is terrible how much more proof they want? they should refund you like in every normal broaswer geame! this is unbelivable!

lindamissanto said...

you know something the only thing i can not understand it's why SD why??? it's really that hard to give your stuff back?? really?? i mean we are talking about they if just really care or even try to give the stuff back wont take so much time?? take the hacker account shut down and remove all the stuff she probably pass on other accounts it's really that hard to do?? it's a millionare site and really they can solve this?? omg my mom it's rigth to much money on a site who cares nothing about us i fell so angry with SD if any of this happent idk you are very strong and trying to do this for the rest of us it's amazing!!! i would be probably just crying and done with SD hope you get your stuff back Jenna (:
i'm lindamissanto

red.girll said...

this is so unfair, so sorry for you!

Anonymous said...

:O oh mi god! how many friggin items did that hacker steal???

RachyFrank said...

Omg, I can't believe someone stole all of that from you. Everything there was worth at least 500sd! That sucks. You can't get any of those clothes back? That doesn't make sense to me. It's not like they exist in reality, they're just files on a computer. Can't stardoll just give them back to you?

Anonymous said...

I completely agree with you here, they are willing to look for ways of taking money from us (ss) or wasting time on their site (non-ss) but yet when you have a problem or complaint they are reluctant to help. This was another reason I never supported starbazaar open to all. I said it would end up affecting us in different ways & this is one of them. The hacking would now increase because there is an increase in number of those who can buy & transfer items from starbazaar.

I can understand how upset & angry you feel after spending so much time & money & you even have a blog which promotes the site. It's so stupid, I wish they respected us more.

I joined stardoll the same time as other similar sites & this does not occur because everyones the same. Although I think it may happen in future because the main problem here is jealousy. People who join stardoll want all the items older members have either free or at a very low price.

And for the person who did this or those who are thinking of doing something similar, what an evil & wicked thing to do. You are practically stealing what someone else has sacrificed for. What a shame & disgrace stooping so low as stealing virtual clothes. Why can't you be satisfied with what you can afford. I don't have any LE or collectors item & I'm satisfied with that. This is so stupid! What a shame!

Anonymous said...

Sorry to do this anonymously to you, I feel absolutely awful for doing this but I just have to tell you I know how this happened, the account the clothing was sold to were a middle account. Most of your items were sold on to the actual hacker and her main account but others were given to her friends and unfortunately recycled, I can't tell you her name, all I can tell you is that she is Turkish and she got your password by using a key logger virus, she entered a competition you run and when you clicked the link it gave her access to everything you typed over a period of time, it won't even register as a virus or intrusion because all it does is downloads a cookie which would look innocent to all anti-virus softwear.

I admit I have used this before, I helped hack somebody who you all know and I am not proud of it, I do not hack or scam any more and I promise I had nothing to do with this hacking but you were and are targeted because you run competitions and click links during this process. You were sadly an easy target, I hope you manage to get your clothing back, but the girl who took it will not give it back, she is so pleased with herself. She took to MSN to gloat in a group conversation.

Fluzzard said...

OMG!

Anonymous said...

Also to continue, there is a way around selling more than 10 items per day, I again do not wish to tell you which program, I innocently use it to sell more in my Bazaar, but basically it cheats Stardoll into thinking 24 hours have passed since your last sale and therefore allows you to carry on selling.

Piccaso said...

The 10 items per day hack is easily achieved, all you need is one program, it was made for Facebook games with time limits, like sorority life, it simply tricks your Internet into thinking the time zone you are in is another country.

Truebluejenna/harper_invasion said...

O wow, and she had the rare scuba dress

Anonymous said...

Scuba is not even rare.

Anonymous said...

Did anyone notice most of these items were sold in one day (24th), I thought you couldn't sell more than 20 items from one account so how did this happen? Stardoll whose fault is that? And I'm sure the hacker wasn't fast enough on some occassions beccause other people bought some of those items. People join stardoll & expect to get every item that was sold when they were not members or items they can't afford.

So how many victims like you have stardoll ignored? I'm sure they'll do something about your case because it's posted on a blog but what of all the other hacked victims and what hope is there for the rest of us?

Anonymous said...

Error: From my previous comment it's actually just 10 items per day WOW! The lengths some people would go to for virtual clothing. Disgrace! Has the (thief) account been deleted?

E. said...

Oh! This must really suck! I mean, you payed good money for this stuff and then this girl just comes out of nowhere and steals all of it? I feel really bad for you!

Anonymous said...

i think you have the evidence...stardoll just doesn't want to admit they have crappy security!

Anonymous said...

Stardoll: You welcome all members with open arms "it's free join", you keep making campaigns & holiday & season passes, but when there's a problem you want nothing to do with it. You wash your hands off! How many members have you let down that we don't know about after they've spent money on your site?

Anonymous said...

Can someone please tell me, if stardoll says members are to blame & are careless when their account has been stolen, then who is to blame for a member buying more than 30 items in one day when stardoll says only 10 items can be sold from an account? Something is not right here.

Anonymous said...

i feel sooooo bad for you those items cost sooooo much money and to lose them all !!! i hope you get everything back

Karla901

Anonymous said...

An account sold more than 10 items in one day & the items were sold at 1sd each. I thought the minimum price for sale was 2sd. Was stardoll also hacked into?

iloveanimals28 said...

I can't believe all of this! It makes me want to not spend money with sd anymore! But they get you to spend with all the rares, LE, and how you can do nothing as non-ss!

CommesDesGarcon (Gia Heatherette) said...

NOW STARDOLL SHOULD LOOK INTO WHO CUPCAKE_45 SOLD THE ITEMS TO. 50 BUCKS SAYS ITS MIZZMILEYCYRUS9. I OPE YOU GET YOUR STUFF BACK GIRL. SMH. STARDOLL IS IN SHAMBLES.

♥Rosie♥ said...

There's no limit on buying/selling items now.

Seriously she's been hacked, stop lying and give her some help!

My best wishes are with you Jenna :)

xx. Rose_Jean

G33k_G0n3_W1ld said...

Hey! I have sent this to the stardoll site:

Dear stardoll, I'm sure that you've heard of EMOROX4EVA being hacked, and thank-you for giving her account back... But can you PLEASE give her stolen items back!!! Or at least give her the amount of stardollars back to her which she spent on them. It also says on Stardolls Most Wanted ( The site that she writes on ) that she has NEVER given out her password, went onto phising sites, etc and have you seen your safety rating on BBB, its a D-! Is this really what you want your site to be known for? Children spending their own pocket money on a site that will not help us in out future at all, and not giving their items back? I am starting to think that all you care about is the " Fame and Fortune" and not the friends. I will not spend anymore money on this site, until you give her the items back!

Sincerly - G33k_G0n3_W1ld.

I hope this helps on giving your items back!

Lemy100 said...

OMG that's a LOT of items!
Terrible. WDF.

Tina said...

Omg, that's horrible!

Anonymous said...

OKAY JENNA WHEN U READ ALL THE COMMENTS ABOVE !! U WILL KNOW U HAVE GET HACKED !! WELL U SHOULD STOP MAKING COMP THEN, BECAUSE U CAN GET HACKED ON ANY TIME THEN AGAIN. =/

Anonymous said...

Not having rares will just make Stardoll boring. I'm sorry, but I go on Stardoll for the Starbazaar. The selling and the buying. You don't like rares? Don't own them.
I do agree that Stardoll needs to have better security but you guys need to realize that ways to hack accounts will just evolve. There is no way of escaping it besides making sure you're 100% safe in your actions!
Also, it's funny how this blog is about rares but once someone stole yours, you all of the sudden have a different stance on the site. :/

natasha-rox286 said...

Oh my gosh
and there yours
omg

mojonik said...

So unfair!!!!

19Andreea90 said...

They should to something .It's horrible I can't stand the thing that are hackers on Stardoll.I mean you spend so much money on Stardoll (real money) to make you superstar and they don't even care about this ..!!:O

maria ansari said...

GUYS IF U DONT HELP JENNA THEN ILL BECAUSE TODAY ITS HER TOMORROW IT CAN BE U OR MAYBE IT CUD VE BEEN U BT UNFORTUNATELY ITS JENNA. AND I CANT EVEN FIND EMOROX4EVA WTF IS GOIN ON HRE STARDOLL UR GETTING RIDICULOUS AND UNBEARABLE LETS FIGHT GUYS AND LETS G8 THE POWER WE HAD BACK

Miss M said...

Wow. What did they not take?!?

Amber_Doll said...

SHE'S DELETED! :D

But will all your rares. D:

Unknown said...
This comment has been removed by the author.
Kim/PopStarKizzle♥ said...

I noticed her account was shut down. Lets just hope you get your rares back. And stardoll deserve such a low rating, they are obsessed with taking our money, constantly raising prices so we purchase more stardollars, yet do not offer solutions for users like us. I also contacted stardoll about getting my old account back with a reference code and all they replied was 'Thank you PopStarKizzle for your feedback/suggestion. It is much appreciated.' -.-

Unknown said...

Even if stardoll's security isn't so good, you probably did log on in an unsecured wireless network or something and they're not to blame for that. I think you should do more research before you flip out on things and tell everyone about it so that also everyone else flips out. It's also kinda not fair on stardoll because now they have even more to deal with because all of the other members on stardoll are overreacting as well. I mean the situation would have probably be handled better if it was just between you, your mom and a couple of friends. Hopefully you kinda get what I mean?

This is coming from someone who has been on stardoll for years and actually has an idea of what she's talking about.

bluebuffy

Miss M said...

@Everyone panicking about her account being deleted:

Stardoll said they've deleted it so that they can investigate. Hopefully they come to a conclusion that involves her getting her rares back!

Miss M said...

Jenna, how'd she sell them if Stardoll made sure they weren't sellable? :O

Anonymous said...

Oh my God , when I joined Stardoll in 2009 i think , whatever , was a cute game without those things ! I think I will quit Stardoll because I don't want to cry for things like this one .

Rayko said...

OMG! I fell from my chair when i saw what she took from you! This SOOO unfair! I can't believe this! I think i will not renew my ss membership! God just how stupid can stardoll be? -___-"

CL3M3 said...

Oh F*ck !!! I'm shocked !!!

sarah // blueberry-dream said...

Stardoll actually sort of deserves to get a D- rating from BBB (I thought you meant Burn Book Bitch at first lol :D), they don't give a shit about us, especially the Superstars, who have worked hard on their accounts and spent their real money on it. Stardoll lets them get exclusive access to all these special eyes and lips and skin sliders, but they don't really care about the actual accounts and security system. They need to get their heads out of the clouds and accept that they are also responsible for hacked accounts - improve the security system, take safety precautions, improve the whole Stardoll system so that it prevents viruses or dangerous links or whatever.

People are really gonna quit this site if they keep this up, and they're gonna end up with a dramatic downfall.

Anonymous said...

Bluebuff1 the reason she is doing this is to inform us of what has also been happening to other members. From the pictures she showed us we can see the number of items transferred from her account. She makes competitions for members of her blog & has a blog that promotes the stardoll website, this is just a slap in the face for all the time & money spent. It's just not about one person here it's about all of us & if we don't unite & co-operate this will keep happening & anyone of us could be victims here. This is not just about buying rares or expensive items it is also about someone wanting an item that was available before they joined stardoll. I suggest stardoll makes all these free gifts they give out available for every country so there would be no need to use a proxy. Jenna I think you should stop or minimise the competitions that involves links & too much contact with people. Stardoll don't care leave the competitions to them, you've been too nice.

_JolieAnn_ said...

omg all this LE omg omg omg all this rares omg
im so sorry for you :(((

AnaaFTW said...

Isn't it their responsibility since more than 10 items were sold from your account during less than 24 hours? I don't remember them removing this restriction.. So it is kinda their responsibility.

Anonymous said...

Bluebuff1 it's fair on stardoll because they want us to spend time & money on their site & when there's a problem they want nothing to do with it. Blogs are there to inform us of what actually goes on. The messages she's shown us shows they don't care not just about her but all of us. This is not something to be kept private it affects us all it's not just about her. Can you imagine how it must feel after spending so much time & money? I wish stardoll would appreciate us all a bit more. Jenna make a lot of noise & if nothing happens, sue them!

Jaina said...

Don't understand SD anymore, sorry :o(

Fairydew said...

Wee agree with you Jenna! U should get everything back!!!!!!!

Nalco said...

ooh, that doesn't sound good!!

JanaStarlite said...

The letter that GoldenHearts Thread posted is an extremely good one. I shall also write such a letter when I get onto SD this morning.

I truly believe that if all of who read any of these blogs that are talking about the lack or REAL security on SD were to write similar letters, they would sit up and take notice

Also, I wasn't really surprised to see their D- rating from the Better Business Bureau. What a shame.

Nina :] said...

OMG, she took RARES from you

Nina :] said...

I can belive somebody did that

_CATE96_ said...

O.O OMG..I'm soo sorry Jenna..

orange008 said...

First off as a Parent and user of Stardoll, I know the frustration is extreme with Stardoll's Customer Service. They have none unfortunately. I feel SO SO bad for you loosing those RARE items. I hope and pray SD will get them back for you. I'm also glad you went to BBB, I have in the past as well and quite frankly didn't get very far, other then them telling me to "BEWARE OF STARDOLL SITE" and to use at my own risk. So that too didn't get me anywhere. My son's account got hacked it took so long to get it back, by then all the money was spent, back then they didn't have the SB, thank goodness. Anyhow, KEEP UP THE SUPER GREAT WORK you do on here, you seem like a VERY BRIGHT,SMART young lady. HUGS for your loss - Adult user: orange008

Anonymous said...

You may want to try a VIRTUAL KEYBOARD when logging onto your account or when running the Competitions you run. A key-logger CANNOT POSSIBLY get anything from a VIRTUAL KEYBOARD. As a adult paying bills online, I use mine all the time for that and ordering stuff online. HOWEVER, I think I will now use it on Stardoll as well. If you have KASPERSKY VIRUS SOFTWARE, it includes the Virtual Keyboard with just one click a screen appears with a keyboard and you click on the letters/number instead of the hardware Keyboard we all use. GOOD LUCK SWEETIE. Kind regards,orange008 (again)

miley said...

OMG!! stardoll being so BAD and UGLY!!! so sorry for you jenna!!

miley said...

and look at this stupid girl!! how coild she do that to you!! she is just a loser!!

lindamissanto said...

To all: check Callie.stardoll presentation OMG!!! really??this is waht she post TODAY!!

Your accounts are safe on Stardoll as long as you don't give out your password to anyone (not even Stardoll staff!). You can easily lose items or an account by revealing or trading passwords, reference numbers, changing your email to scam email addresses or entering your password on phishing sites.

Stardoll can NOT be held responsible for the contents of your account if you reveal your password on other websites or in any other communication. So keep your passwords safe, ok?

We really want for you to have fun on Stardoll!

Anonymous said...

Can't believe it! She/he stole you LOTS of things o.o

orange008 said...

Here is a site I have for you see how Virtual Keyboarding works and how KEYLOGGERS cannot access the data.
http://www.bablotech.com/2009/01/18/10-virtual-keyboardson-screen-keyboards-to-prevent-keylogging/

Additionally, Microsoft has a way for you to access their Virtual Keyboard. Here is the info to see how, have your Mom help you out dear.

http://www.microsoft.com/windowsxp/using/accessibility/oskturnonuse.mspx

This will STOP anyone getting even the most SIMPLE password, if used all the time. GOOD LUCK again, I just know my Daughter would be SO upset if this happened to her account. Hugs again, orange008

--rihanna---- said...

sick=9 u have lost so much=(

greatdj/jasmine said...

I got hacked a few days ago too! It's so stupid that stardoll don't take responsibility.
My hacker recycled most of my shoes, all my hanbdags, and a lot of my designs. Stardoll emailed me saying "No recycled items can be recovered" I think that is complete BS!
Stardoll really need to get their act together!

Ebonymeme said...

DAYYyyyuuuummm!!!!!!!
She stole EVERYTHING!!!

That's disgusting! How could someone do something like that!???

UGH!!! *screams*

Anonymous said...

your account is deleted!

orange008 said...

Hi again, Here is how to access your Virtual Keyboad,

Go to START (bottom left)
Click: Programs
Click: Accessories
Click: Accessibility
Click: ON LINE KEYBOARD (it pops open)

USE THIS WHENEVER LOGGING ONTO your ACCOUNT with your PASSWORD. GOOD LUCK AGAIN. Good day, orange008

Romana/Romana.Dawn said...

GOSHHHHHHHHHHHHHHH!

Em x said...

Ok, I just sent an idea to stardoll about pin codes, i.e they would be asked when we buy/sell items, delete account, save suite, recyle. The pin code would be created by us, and could only be retrieved by answering a personal question: i.e: What was your first pets name?. It would be optional to those who want to be safe. With this pin code, the hacker wouldn't be able to recyle, buy anything, sell our rares, make our suite a mess or even delete our account. If you like this message, then please send it to stardoll.

Idea by twilight.katie

Em x said...

Any questions about my idea? Contact twilight.katie

Mrs.Edward Cullen said...

I know no one wants to say this so I will. Another issue is all these PROXY'S like to get a free shirt or necklace etc. The 1st time i went through a proxy to get a free item, it gave me a trojan virus and nearly wiped out everything but I immediatly caught it and my 1st stop was to stardoll and i changed all my info to protect myself. I usually stay away from all those 'free' items unless its SD approved.

Anonymous said...

its soo not fair she was being such a biotch im soooooooooooooooooooo sorry id like to show her how it feels like but now atleast her account is dead ding dong the biotch is dead

Evie said...

How did that happen? I thought you could only sell 10 items every 24 hours.

Evie said...

And I hope you get your account back, btw

-zoeyspark said...

DAYUM that bizatch

Invalid said...

I have never been superstar but i have considered it but now i will never be. I am deeply disappointed what Stardoll have done and i hope you get your account back

Anonymous said...

OMG!!
those people make our world worst!!:(

Regina said...

terrible =SSS

Rhona / rhonacrowley said...

That's such bad service :/
I really hope you get everything back ♥

Nika Pokerznik said...

I think you mentioned you didn't got the email to confirm the email change, when the hacker got into ur acc?
Well looks like sd has some trouble sending emails, cause i changed my email and they just won't send me the confirmation thingy, it is getting on my nerves :S

But i hope for you, that your acc will be back on the scene soon, with all the rares you've had. ;o

RobynisDreaming said...

That is so rude how could they say things like that !

How did she sell them all so fast that girl must have been up all night! I am outraged and you one of the kindest, best and most loyal stardollion.

Jenna I feel for you and that is why I will help spread the word of what has happened.

That girl should be ashamed, maybe karma will get her and save you?

Natoustars said...

This girl is so bad ! :o People can dou everything to get rare, like hacking, it's so Stupid ! I hope you'll get your account with ALL your items.

_StarHelen_ said...

OMG! Stardoll is being a bitch!!!

Emorox4eva/Jenna said...

mia25467 unfortunately I am sure that was not her real account. So she is still on Stardoll under her main account and prob many other fakes that she uses to hack people.

afgantje-2 said...

if that would happen to me then i will leave stardoll but that just me i dont know what others will do but i will leave because it tooks so much time to find something you realy like and then someone comes and steal it from you. its very terrible what is happened to you. but stardoll must give everything back.if they dont then i think we have to hold a protest with everyone in this blog and write stardoll about this to give you everything back.

Mrs.Edward Cullen said...

AH! Exactly what I was saying about the Proxy's Callie.Stardoll has it on her page as well...they arent safe. It nearly destroyed me

Anonymous said...

Jenna i'm so sorry for you i really hope that Stardoll will give you back your account and your rare items.My nickname in Stardoll is:Barbarellaxina

Rab92 said...

To Be Honest, I Don`t Think Stardoll Even Deserves The 'D-', I Guess The BBB Website Was Just Being Nice!

Rab92.

Erin said...

Wow... I looked it up, myself, along with a few other websites I frequent. Facebook got an A+, just to tell you. I'm shocked by this!

Anonymous said...

Did Stardoll really send you that letter? That's special treatment right there. All I ever get are their computer generated BS.

Anonymous said...

I recently was searching online and on the stardoll network site i found the stardoll vice president of sales information.. along with his skype username.. i have an idea that EVERY stardoll user around should send him a message saying to give Jennas (emorox4eva) stuff back.. i for one am doing it now.. whos with me?!?

CHRIS YATES
Vice President of Sales
Email: yates@stardoll.com
Skype: cyates11

Anonymous said...

I recently was searching online and on the stardoll network site i found the stardoll vice president of sales information.. along with his skype username.. i have an idea that EVERY stardoll user around should send him a message saying to give Jennas (emorox4eva) stuff back.. i for one am doing it now.. whos with me?!?

CHRIS YATES
Vice President of Sales
Email: yates@stardoll.com
Skype: cyates11

mimi.v said...

that cup45_x is really awful!!!! How dared she do such thing? She should be forced to give you back all those things she has stolen from your account!!!!!!!!

♥Petra/Shakira_Avril said...

D- is still good lmao.They deserve an F or something -.-

sa...gataki said...

I think this is the biggest hacking ever on Stardoll!!

Stardoll should have given back all those items cause some1 payed a fortune for those!

I am really sorry for you Jenna! Hope SD staff regrets it and give u back ur items!

xoxo..*

Anonymous said...

http://operationstardollfightback.blogspot.com/

Jenna, we will help you get your things back! We will spread the word about the need for Stardoll to improve their game! We will do this for every person who has spent money on Stardoll and has been hacked without giving out their password!

Its time we got treated with respect on Stardoll, we keep Stardoll alive with our money, so its time to get what we pay for!

If anyone wishes to help by promoting, making banners/ layouts etc, your more than welcome! We need all the help we can get!

WE ARE ALL IN THIS TOGETHER!

Elina said...

:O

Hannah (iluvmumble333) said...

Stardoll is a piece of junk.
i've had to start all over twice from being hacked and i never gave out my passoword.
Its total bs.
they don't realize that someone doesnt have to give out a password or stay logged on to get hacked. it just happens.
And stardoll should be there to help instead and leaving their customers to fix it all up with even MORE money.

Ellinor said...

That's so mean of them! It wasn't your fault! I hate hackers! Yuck! I hope stardoll understands that it was the HACKERS fault, not YOURS.

But it's good you still have your account! (:

Emorox4eva/Jenna said...

bluebuffy

Apparently you have no idea what you are talking about. No I have not logged on to an unsecured site. I know what I am talking about as well. Maybe you should get your facts straight befor commenting..

Anonymous said...

I understand, but is it really they're fault on if YOU give them YOUR password? and of course superstars expensive, its life.Life is life and u cant change it.And they need money to run the website! and without rare things, everyone would wear the same things and there would be no trading....

Ecem said...

I understand, but is it really they're fault on if YOU give them YOUR password? and of course superstars expensive, its life.Life is life and u cant change it.And they need money to run the website! and without rare things, everyone would wear the same things and there would be no trading....

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